Ordering Guidelines

E-Mail Address: Boyceindustries@aol.com

Phone: 708-345-0455

Fax: 708-345-0476

ORDERING INFORMATION: All purchase orders must be by part number and description. Please have part number and quantity of each item ready before phoning in your order. This will speed delivery and reduce costly errors. Please identify yourself and company along with full shipping address, phone number and zip code. If you use P.O. Numbers and have a resale tax number, make us aware of it so we can properly bill out your order. (Special products and custom manufactured items will be quoted upon request.) Prices and Specifications subject to change without notice.

SHIPPING POLICY: All merchandise is shipped and billed F.O.B. Melrose Park, Il. We try to ship by the most economical and practical way unless specific routing instructions are given on the order. BOYCE can provide Freight Service, but additional packaging charges will be assessed in addition to Air Freight Charges. C.O.D. shipments must be paid by money order or bank check and routed to a business with daytime hours. All residential shipments must be prepaid and undeliverable or refused shipments will not be reshipped unless all freight charges are paid in full. We do not accept credit cards at this time.

DELAY IN TRANSIT: BOYCE is not responsible for delays in transit and such delays do not alter our invoicing terms. If your order does not reach you within a reasonable time after being advised that the shipment left our plant, a tracer will be made by BOYCE immediately on request.

LOST OR DAMAGE IN TRANSIT: BOYCE is released of all responsibility for loss or damage in transit by the Bill of Lading, which is our receipt from the carrier that the shipment was complete and in good condition. This Bill of Lading is forwarded to you at time of shipment and should be checked carefully with the shipment when received by the consignee. Any shortage or damage must be noted and signed for by the delivery carrier.

RETURN GOODS: Please call before returning any items for any reason. To properly process your return, we must first understand the nature of the problem and then assign a Return Goods Number. Items returned for credit or replacement, must be returned prepaid and with a copy of the invoice within 15 days from the shipping date. A 25% Restocking Charge will be assessed against all Returns unless merchandise is defective or in our error. No credit will be allowed on merchandise that is damaged, altered or otherwise not in saleable condition.

MINIMUM CHARGE: On all orders having a small net value we reserve the right to apply a $30.00 Net Minimum Charge to cover in-house costs.

ILLINOIS RESIDENTS: If you are a company operating within Illinois we must have a copy of your current Sales Tax Certificate on file in order to grant you a sales tax exemption.

GENERAL INFORMATION

HOURS OF OPERATION: Advisory and Sales Personnel are available from 8:00 A.M. - 3:30 P.M.(Central time), Monday thru Friday. BOYCE is closed Saturday, Sunday and all legal Holidays.

TECHNICAL ASSISTANCE: Technical information is available from BOYCE during hours of operation. However, technical assistance is for purchaser's convenience only and purchaser must exercise their own skill and judgement in determining if the product is in fact suitable of their application relative to safety and durability.

WARRANTY DISCLAIMER: BOYCE INDUSTRIES, INC. manufactures of BOYCE PERFORMANCE PRODUCTS, makes no warranty claims as to the performance of products manufactured and marketed by them. Purchasers are exercising their own skill and judgment in determining if purchased products are in fact suitable for their application relative to safety and durability. Purchaser also assumes all responsibility for making a safe and proper installation. Instructions supplied by BOYCE INDUSTRIES, INC. are for purchaser's convenience only and are not a substitute for good, common sense mechanical practices.

BOYCE INDUSTRIES EXHAUST COMPONENTS are developed for competition and off road use and may not be legal for highway use in some states.

THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION OF THE FACE HEREOF; IN NO EVENT IS BOYCE INDUSTRIES RESPONSIBLE FOR ANY CONSEQUENTIAL DAMAGES OF ANY MEASURE WHATSOEVER. NO OFFICIAL, EMPLOYEE OR SALESMAN OF BOYCE INDUSTRIES, INC. OR ANY OF ITS VENDORS, DEALERS, OR DISTRIBUTORS HAS ANY AUTHORITY TO MAKE ANY STATEMENTS TO THE CONTRARY TO THE TERMS OF THIS WARRANTY.